The The Study of UX on Students’ Perception and Attitude of Using Zoom During Covid-19 Pandemic Using User Centered Design Method

The pandemic of COVID-19 resulted in the physical shutdown which has now transformed education into an exclusive "online learning" model. Zoom is being used to evaluate perceived usability as reference platform. students find it less collaborative, interactive, boring, and collaborative. From this perspective, Usability current online learning platforms important factor, particularly because no classes are present. User-Centered Design (UCD) approach was chosen for study using Scale (SUS) method interface. objective analyze user experience, design solutions interfaces that can meet needs. A pre-survey difficulties application based on a post-survey see if upgraded help learning. Then, use System questionnaire measure system's usability. After UCD completed, researcher did follow-up survey. results showed SUS ratings went up 85.12. As result, previously low acceptability ranges have been raised acceptable. Additionally, grade scale reclassified B. program more features easier use, fulfills students'